How base oil selection determines metalworking fluid emulsion stability

Metalworking fluids (MWF) are used to aid the process of metal machining, mainly by providing lubrication of the workpiece and tool, by providing cooling and corrosion protection.

LUBE Magazine

The original place of publication was the LUBE Magazine No. 139, June 2017

www.lube-media.com

Metalworking fluids can be generally categorized as being either

  • emulsions (“coolants”), which mainly cool and protect against corrosion, or
  • neat oils, which can handle better high deformation, severe boundary lubrication and offer improved tool wear protection

In metal cutting, the metalworking fluid flow has another very important task, which is breaking and flushing away the chips and swarf as these form.

The make-up of a typical metalworking fluid emulsion is a dilution (not a “neat” oil!) of 5 to 10 volume-% mineral oil concentrate in water. This water could be tap water, with whatever water hardness the local source offers, or demineralised (Demin) or Reverse Osmosis (RO) water which is very soft. The mineral oils content is high, typically 60-70% of the concentrate, and the remainder being oil soluble additives: Emulsifiers, Lubricity additives, Corrosion inhibitors, Biocides, Antifoams and Mist suppressants. Applications for emulsions include use as cutting fluids, corrosion protecting fluids and hot rolling fluids. Emulsions are suitable for high-speed cutting operations where much more heat is generated.

Naphthenic base oils provide several advantages to MWF formulations. High solvency allows for the dissolution of high amounts of additives, and contributes to increased emulsion stability. In addition, a lower density difference between naphthenic oil and water compared to paraffinic oils also provides increased emulsion stability, as gravity has less of a density difference to pull on. This also increases emulsion resistance to centrifugal forces during pumping.

Thus, there is an intimate relationship between the formulation chemistry and the performance of metalworking fluids. To investigate how key formulation parameters, such as selection of base oil, emulsifier system, and water hardness affects the emulsion stability, a series of emulsions were formulated where the base oil, the emulsifier type and Hydrophile-Lipophile Balance (HLB) value, and water hardness were parameters changed independently.

In this study, we set out to investigate how the emulsion droplet size distribution would vary as the result of formulating changes varied, and how that distribution changed over time. Results were obtained and analysed for Naphthenic, Group I and Group II base oils.

Experimental work

Emulsion stability

Emulsion stability is key to metalworking fluid (MWF) usefulness- if the emulsion breaks, it has ceased to function. Investigations of the relationship between formulation and emulsion stability thus is a first step towards better understanding of the complex chemistry of a fully formulated MWF. Test parameter in the study were base oil type selection, water hardness and emulsifier chemistry and Hydrophile-Lipophile Balance (HLB) value selection. We sought to understand how the properties of the base oils, especially solvency (Aniline Point), and the water hardness (°dH) would influence emulsion stability over test period up to one week. A second step was to investigate a semi-synthetic formulation giving transluscent mictso-emulsions utilizing the same base oil slate.

Metalworking fluid emulsions

A metalworking fluid (MWF) Soluble Oil (Conventional Oil) emulsion stability study was set up, comparing the properties of a Naphthenic base oil, versus three paraffinic type base oils of similar viscosity, ca. 20 cSt (100 SUS) at 40 °C, see Figure 1. NYNAS™ T 22 is a good example of the quintessential “100/100” metalworking fluid oil, having a viscosity of 100 SUS at 100 °F. As Group I oils we picked a traditional SN 100 oil, and the NYBASE® 100, which belongs to a New Range (NR) of Group I replacement products. These have been designed to have Kinematic Viscosity (KV), Viscosity Index (VI) and Aniline Point (AP) closely matching those of existing Solvent Neutral Group I base oils. The properties of these new products are described in a previous publication [1] and more information is available on www.nynas.com. In this study, further work on model metalworking fluid emulsions was undertaken to search for more likenesses versus Group I. The last test oil was a conventional Group II base oil of similar viscosity.

The solvency, as indicated by the aniline point (AP), varies across the base oils studies:

  1. Naphthenic NYNAS™ T 22 (~100 SUS), AP = 76 °C
  2. SN 100, AP = 100 °C
  3. NYBASE® 100, AP = 101 °C
  4. HP4, a Group II base oil, 20 cSt @ 40 (4 cSt @ 100 °C), AP = 108 °C

Standard emulsifiers (surfactants), Span 80 (Sorbitan monooleate), with a Hydrophile-Lipophile Balance (HLB) number of HLB 4.3 and Tween 80 (Polyethylene glycol sorbitan monooleate), HLB 15, were utilized to make nine different blends with HLBs ranging from 9 to 13, in half-steps. Butyldiglycol was employed as solubiliser (co-emulsifier, coupling agent).

All emulsion concentrates were of the same oil content, with surfactants to make up the required HLB value. The concentrate was added to the water at ca. 5 v/v-%, and sonicated at low power for three minutes.

Droplet size distribution experiments

The Soluble oil (milky) emulsion droplet size distribution (DSD) was determined at three different times; at mixing, after one day, and again after seven days. The droplet size was measured at high dilution by a Malvern Mastersizer 3000 E.

The droplet size distribution varies over two orders of magnitude, from very small (1 μm or less) to close to 100 μm, see Figure 2. The smaller the droplet size, the more stable the emulsion.

Figure 1. Droplet Size Distribution at HLB 12, soft water (0 °dH).

In Figure 2, the droplet size distribution statistical mean value is plotted versus HLB. These graphs typically will show an “U”-shaped minimum where the emulsion droplet size, is the smallest, and hence at which HLB the most stable emulsions are formed. Similar plots were obtained for the Group I, NYBASE new range Group I replacement, and Group II formulations.

An increase in mean droplet size over time is observed: Day 0 (Blue bar), Day 1 (Red bar) and Day (7 Green bar) in general show increasing value with time (larger droplet size). Since a gradual increase of droplet size would be the earliest warning sign and the first steps towards coalescence and emulsion break-up, this is very interesting information. 

Figure 2. DSD development over 7 days versus TSI (10 minutes) for a NYNAS™ T 22 based milky emulsion.

For the more paraffinic oils the optimum HLB was close to 10, but the value of the minimum droplet size was in no case below 10 μm, more than 20 times larger than for the naphthenic NYNAS™ T 22 oil. One example is shown in Figure 3.

Figure 3. Emulsion based on NYBASE® 100 in soft water (°dH 0) displaying a minimum droplet size at HLB 10.5.

Emulsion phase thickness and stability determination

The emulsion phase thickness was determined by light scattering determination at different time intervals utilizing a Turbiscan LAB, measurements at actual concentration “as-is”. The Turbiscan Stability Index (TSI) was utilized to characterise emulsion stability. In Figure 3, the TSI value versus HLB is also shown (the thin purple line).

The TSI development during the first ten minutes after sonication is shown for nine samples with HLB from 9.5 to 13. The most stable properties for the NYNAS™ T 22 based emulsion were found around HLB 12, similar to what the droplet side distribution (DSD) experiment indicated. A good correlation was found between the DSD established, and the TSI calculated from the emulsion phase thickness measurements utilising the Turbiscan instrument, for those oil and emulsifier combinations that gave good (small) droplet sizes. In Figure 3, the “U-shape” of the DSD is mirrored by the TSI values.

Semi-synthetic translucent micro emulsions

As a second phase of the study, we made semi-synthetic translucent micro emulsions of the same four base oils. The emulsion concentrate contained 36% water, 30 % base oil, and a range of additives (34% in all): Tall Oil Fatty Acid (TOFA) as the main emulsifier, a non-ionic Fatty alcohol alkoxylate as co-emulsifier, aminic bases, steel and yellow metal corrosions inhibitors, coupling agents and biocide. The concentrate was added to the water at ca. 5 v/v-%, and sonicated at low power for three minutes.

The resulting semi-synthetic micro emulsion droplet size distribution (DSD) showed some interesting differences versus the milky Soluble oil emulsion, Figure 5. All four oils, in hard or soft water, display droplet sizes below 10 μm. For the NYNAS™ T 22 in soft water (both om Day 0 and Day 7), most the droplet sizes are below 1 μm (the absorption peak below 1 μm). In contrast, in hard water, NYNAS™ T 22 displays two peaks, at 0.3 μm and one about 1.3 μm. The SN 100 in hard water displays a broad peak around 0.5 μm (both Day 0 and Day 7). In soft water, the peak is shifted up towards 0.8 μm and is narrower in shape. The Group II oil (HP 4) display narrow peaks centred around 1 μm in both hard and soft water. The NYBASE® 100 at Day 7 displays broader peaks centred around 1.2 μm, in hard water, a broad peak (0.5 μm to 5 μm) above 1.1 μm, possibly obscuring a bi-phasic behaviour, which is not baseline separated. In contrast, in soft water the peak at 1.2 μm is (somewhat) more narrow.

An attempt to summarize the above results would be that NYNAS™ T 22 in soft water yields the most stable emulsion with the smallest mean DSD. For hard water, the result spread is larger, and both SN 100 and NYNAS™ T 22 display notable peak maximum shifts, but in opposite directions of change with water hardness. 

Figure 4. The Semi-Synthetic formulation, droplet size after 7 days under hard (°dH 20) and soft (°dH 0) water conditions.

Results and discussion

In this study, we set out to investigate different parameters affection the primary emulsion stability of model metalworking fluids. We could determine the optimal HLB value for the different base oils, and could also observe large differences in emulsion stability. The primary contribution to stability, as demonstrated by a low (1 μm or less) mean droplet size, was found to follow solvency; the lower the aniline point, the more stable the emulsion formed in the Soluble oil coarse (milky) emulsion system based on non-ionic emulsifiers. The Naphthenic base oil emulsions display the highest stability, followed by the Group I and Group I replacement base oils, then Group II. The solvency, as indicated by the aniline point, mirrors this order, and thus apparently plays an important role for emulsion stability in the systems investigated.

The second part of the study was on semi-synthetic translucent formulations, based on anionic and non-ionic surfactants. For these samples, the DSD in general was much smaller, indicating even better emulsion stability. This system did display sensitivity towards water hardness, as expected from the anionic surfactant chemistry. The extent and character of the effect was different for the different base oils. The clear bi-phasic nature of the NYNAS™ T 22 based micro emulsion in hard water, warrants closer study. Also, the peak area around 10 μm would be expected to grow at longer observation times, and would be interesting to follow. Possibly this is a similar bi-phasic behaviour, but shifts up towards much larger droplet size? However, the general stability trend follows what we found for the milky emulsions: Naphthenic > Group I > Group II.

Conclusions

Two complementary methods for the determination were utilised to study emulsion stability: droplet size distribution, and light scattering and transmission. The two methods yield comparable results, especially for small droplet sizes (“good” emulsion quality).

We could determine a preferred HLB value for each base oil type, where the optimum conditions for emulsion stability was found. This HLB value was found to be about two (2) units higher for the naphthenic base oil compared to the paraffinic Group I and II base oils. The droplet size and stability nevertheless was found to be better for the naphthenic base oil systems, showing an inherent difference under these varying conditions.

The key base oil property difference identified was solvency, as expressed by the aniline point. The water hardness played little role in the non-ionic surfactant (emulsifier) systems, but made a difference in several ways in the semi-synthetic emulsion systems, containing also anionic surfactant.

We would like to propose that the results obtained in this study would be useful as a component selection guide to metalworking fluid formulator across geographical regions, with varying water hardness, and different access to base oils suitable for metalworking emulsion formulations.

References

[1] Norrby, T., Salomonsson, P., and Malm, L. “Group I Replacement Fluids – a Hydraulic Fluid Formulation and Compatibility Study”, Tribologie + Schmierungstechnik, Vol. 64, No. 1 (2017), pp. 31-41

Further reading

Stable solutions

Metalworking fluids need to be based on oil with good solubility for additives. Tested under extreme conditions, naphthenic oil proves an excellent replacement for Group I oil.

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With a viscosity of 150 cSt, the BT 150 from Nynas' Harburg refinery is an excellent choice for grease manufacturers. Offering an alternative to, for instance, the 750SUS oil used in the US grease market, this new naphthenic oil promises to save money and improve performance.

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Lawrence Teo

Lawrence Teo

Area Sales Manager Malaysia, Sri Lanka and Bangladesh

 Georgina Ng

Georgina Ng

Customer Service Executive

 Dawn Tay

Dawn Tay

Customer Service Executive

 Henrik Marits

Henrik Marits

Sales Manager

Viktor Risendal

Sales Executive Nordic

Margita Thorén

Customer Service Coordinator

 Paul Bester

Paul Bester

Channel Manager CEETMEIA

 Sameen Kadli

Sameen Kadli

Customer Service Executive

 Sibala Libish Kumar

Sibala Libish Kumar

Customer Service Executive

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

Eric Alfosea

Eric Alfosea

Sales Manager France

 Meriam Gourine

Meriam Gourine

Sales Executive

 Stéphanie Ly

Stéphanie Ly

Customer Service Executive

 Christine Le Garrec

Christine Le Garrec

Customer Service Coordinator

Sheilo Mienandi

Sheilo Mienandi

Customer Service Coordinator

 Henrik Marits

Henrik Marits

Sales Manager

Viktor Risendal

Sales Executive Nordic

Margita Thorén

Customer Service Coordinator

 Jaap Schoneveld

Jaap Schoneveld

Sales Manager

 Eric Sprumont

Eric Sprumont

Sales Executive

 Ingrid Geldhof

Ingrid Geldhof

Customer Service Executive

 Femke Goeminne

Femke Goeminne

Customer Service Executive

 Jason Wong

Jason Wong

APAC Regional Director

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

Lawrence Teo

Lawrence Teo

Area Sales Manager Malaysia, Sri Lanka and Bangladesh

 Georgina Ng

Georgina Ng

Customer Service Executive

 Dawn Tay

Dawn Tay

Customer Service Executive

Marco Roncelli

Marco Roncelli

Sales Executive

 Ilenia Bellotti

Ilenia Bellotti

Customer Service Executive

Daniele Frustagli

General Manager

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Jason Wong

Jason Wong

APAC Regional Director

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

Lawrence Teo

Lawrence Teo

Area Sales Manager Malaysia, Sri Lanka and Bangladesh

 Georgina Ng

Georgina Ng

Customer Service Executive

 Dawn Tay

Dawn Tay

Customer Service Executive

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

Marco Roncelli

Marco Roncelli

Sales Executive

 Ilenia Bellotti

Ilenia Bellotti

Customer Service Executive

Daniele Frustagli

General Manager

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

Marco Roncelli

Marco Roncelli

Sales Executive

 Ilenia Bellotti

Ilenia Bellotti

Customer Service Executive

Daniele Frustagli

General Manager

Eric Alfosea

Eric Alfosea

Sales Manager France

 Meriam Gourine

Meriam Gourine

Sales Executive

 Stéphanie Ly

Stéphanie Ly

Customer Service Executive

 Christine Le Garrec

Christine Le Garrec

Customer Service Coordinator

Sheilo Mienandi

Sheilo Mienandi

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Jason Wong

Jason Wong

APAC Regional Director

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

Lawrence Teo

Lawrence Teo

Area Sales Manager Malaysia, Sri Lanka and Bangladesh

 Georgina Ng

Georgina Ng

Customer Service Executive

 Dawn Tay

Dawn Tay

Customer Service Executive

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Jaap Schoneveld

Jaap Schoneveld

Sales Manager

 Eric Sprumont

Eric Sprumont

Sales Executive

 Ingrid Geldhof

Ingrid Geldhof

Customer Service Executive

 Femke Goeminne

Femke Goeminne

Customer Service Executive

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

 Marcela Tocelis

Marcela Tocelis

Sales Manager / Acting General Manager

 Lina Maria Zuluaga

Lina Maria Zuluaga

Sales Executive

 Martin Vergara

Martin Vergara

Customer Service Executive

 Juan Pablo Pace

Juan Pablo Pace

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Paul Bester

Paul Bester

Channel Manager CEETMEIA

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Abigail Waller

Abigail Waller

General Manager / Sales Manager

Farhana Mitha

Farhana Mitha

Sales Executive

 Henrik Marits

Henrik Marits

Sales Manager

Viktor Risendal

Sales Executive Nordic

Margita Thorén

Customer Service Coordinator

 Paul Bester

Paul Bester

Channel Manager CEETMEIA

 Sameen Kadli

Sameen Kadli

Customer Service Executive

 Sibala Libish Kumar

Sibala Libish Kumar

Customer Service Executive

 Paul Bester

Paul Bester

Channel Manager CEETMEIA

 Sameen Kadli

Sameen Kadli

Customer Service Executive

 Sibala Libish Kumar

Sibala Libish Kumar

Customer Service Executive

 Marcela Tocelis

Marcela Tocelis

Sales Manager / Acting General Manager

 Lina Maria Zuluaga

Lina Maria Zuluaga

Sales Executive

 Martin Vergara

Martin Vergara

Customer Service Executive

 Juan Pablo Pace

Juan Pablo Pace

Customer Service Coordinator

 Marcela Tocelis

Marcela Tocelis

Sales Manager / Acting General Manager

 Lina Maria Zuluaga

Lina Maria Zuluaga

Sales Executive

 Martin Vergara

Martin Vergara

Customer Service Executive

 Juan Pablo Pace

Juan Pablo Pace

Customer Service Coordinator

 Marcela Tocelis

Marcela Tocelis

Sales Manager / Acting General Manager

 Lina Maria Zuluaga

Lina Maria Zuluaga

Sales Executive

 Martin Vergara

Martin Vergara

Customer Service Executive

 Juan Pablo Pace

Juan Pablo Pace

Customer Service Coordinator

 Jason Wong

Jason Wong

APAC Regional Director

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

Lawrence Teo

Lawrence Teo

Area Sales Manager Malaysia, Sri Lanka and Bangladesh

 Georgina Ng

Georgina Ng

Customer Service Executive

 Dawn Tay

Dawn Tay

Customer Service Executive

 Rafal Pajak

Rafal Pajak

Sales Manager

 Mateusz Kopecki

Mateusz Kopecki

Sales Executive

 Edyta Bartosz

Edyta Bartosz

Customer Service Coordinator

 Aldona Dziedzic

Aldona Dziedzic

Customer Service Executive

 Myriam Picado

Myriam Picado

General Manager / Sales Manager

 Juan Jiménez

Juan Jiménez

Sales Executive

 Jose Luis Maceda

Jose Luis Maceda

Customer Service Coordinator

 Gloria Villaverde Parrado

Gloria Villaverde Parrado

Customer Service Executive

Maria Jose Municio

Maria Jose Municio

Sales Executive

Maria Jose Municio

Maria Jose Municio

Sales Executive

 Marcela Tocelis

Marcela Tocelis

Sales Manager / Acting General Manager

 Lina Maria Zuluaga

Lina Maria Zuluaga

Sales Executive

 Martin Vergara

Martin Vergara

Customer Service Executive

 Juan Pablo Pace

Juan Pablo Pace

Customer Service Coordinator

 Paul Bester

Paul Bester

Channel Manager CEETMEIA

 Sameen Kadli

Sameen Kadli

Customer Service Executive

 Sibala Libish Kumar

Sibala Libish Kumar

Customer Service Executive

 Ovidiu Nan

Ovidiu Nan

General Manager

 Elisabeth Treiber

Elisabeth Treiber

Customer Service Executive

Sabine Langmuller

Sabine Langmuller

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Paul Bester

Paul Bester

Channel Manager CEETMEIA

 Sameen Kadli

Sameen Kadli

Customer Service Executive

 Sibala Libish Kumar

Sibala Libish Kumar

Customer Service Executive

 Abigail Waller

Abigail Waller

General Manager / Sales Manager

Farhana Mitha

Farhana Mitha

Sales Executive

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

Marco Roncelli

Marco Roncelli

Sales Executive

 Ilenia Bellotti

Ilenia Bellotti

Customer Service Executive

Daniele Frustagli

General Manager

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator

 Jason Wong

Jason Wong

APAC Regional Director

 Rio Nasution

Rio Nasution

General Manager / Sales Manager

Lawrence Teo

Lawrence Teo

Area Sales Manager Malaysia, Sri Lanka and Bangladesh

 Georgina Ng

Georgina Ng

Customer Service Executive

 Dawn Tay

Dawn Tay

Customer Service Executive

 Ovidiu Nan

Ovidiu Nan

General Manager

 Elisabeth Treiber

Elisabeth Treiber

Customer Service Executive

Sabine Langmuller

Sabine Langmuller

Customer Service Coordinator

 Ovidiu Nan

Ovidiu Nan

General Manager

 Elisabeth Treiber

Elisabeth Treiber

Customer Service Executive

Sabine Langmuller

Sabine Langmuller

Customer Service Coordinator

David Barnett

David Barnett

Sales Manager

 Melissa Hill

Melissa Hill

Sales Representative

 Samantha Moodley

Samantha Moodley

Customer Service Executive

Lee Anne Williams

Lee Anne Williams

Customer Service Coordinator